Contact Us
- Regions | EnerBank USA
650 S Main St, Suite 1000
Salt Lake City, UT 84101 - General Inquiries (payments, balance, etc.):
888.390.1220, option 1
Do you have general questions regarding your account and don't want to wait on hold? Try our new texting feature.Help Signing Loan Documents:Send your question to 385.386.8001 and have your account information ready.
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888.724.3552
Collections Department:888.321.6390
Statements:866.644.3662
Monday - Friday:9:00 AM - 7:00 PM ET
HolidaysCustomer Service is closed on the following holidays:
- New Year's Day
- Independence Day
- Martin Luther King Jr. Day
- Labor Day
- Presidents Day
- Columbus Day
- Memorial Day
- Thanksgiving Day
- Juneteenth
- Christmas Day
- Contractor Support:
888.390.1220, option 2
PartnerPortal Support:888.700.9610
Monday - Friday:8:00 AM - 1:00 AM ET
Saturday:9:00 AM - 9:00 PM ET
Sunday:11:00 AM - 7:00 PM ET
HolidaysWe will be open on the following holidays to provide support and answer your questions. Please note, however there will be a delay in contractor funding on these dates as processing centers are closed in observance of the holiday.
Martin Luther King Jr. DayIndependence DayPresidents DayLabor DayMemorial DayColumbus DayJuneteenthSpecial Holiday Hours:
Martin Luther King Jr. Day:8:00 AM - 6:00 PM ET
Labor Day:8:00 AM - 6:00 PM ET
Presidents Day:8:00 AM - 6:00 PM ET
Columbus Day:8:00 AM - 6:00 PM ET
Memorial Day:8:00 AM - 6:00 PM ET
Veterans Day:9:00 AM - 6:00 PM ET
Juneteenth:8:00 AM - 6:00 PM ET
Christmas Eve:11:00 AM - 6:00 PM ET
Independence Day:8:00 AM – 6:00 PM ET
New Year's Eve:11:00 AM - 6:00 PM ET
We will be closed on the following holidays:
New Year's DayThanksgiving DayEasterChristmas DayMonday - Friday:8:00 AM - 1:00 AM ET
Saturday:9:00 AM - 9:00 PM ET
Sunday:11:00 AM - 7:00 PM ET
HolidaysWe will be open on the following holidays to provide support and answer your questions. Please note, however there will be a delay in contractor funding on these dates as processing centers are closed in observance of the holiday.
Martin Luther King Jr. DayIndependence DayPresidents DayLabor DayMemorial DayColumbus DayJuneteenthSpecial Holiday Hours:
Martin Luther King Jr. Day:8:00 AM - 6:00 PM ET
Labor Day:8:00 AM - 6:00 PM ET
Presidents Day:8:00 AM - 6:00 PM ET
Columbus Day:8:00 AM - 6:00 PM ET
Memorial Day8:00 AM - 6:00 PM ET
Veterans Day:9:00 AM - 6:00 PM ET
Juneteenth8:00 AM - 6:00 PM ET
Christmas Eve:11:00 AM - 6:00 PM ET
Independence Day:8:00 AM – 6:00 PM ET
New Year's Eve:11:00 AM - 6:00 PM ET
We will be closed on the following holidays:
New Year's DayThanksgiving DayEasterChristmas DayJoin a loan program:888.704.5376
Create a loan program:888.721.2100